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Q - Where Is Librance?
A - Head Office
Xscape Braehead
Kings Inch Road
Braehead
Glasgow
PA4 8XU

Q - How can I place an order?
A- Online by Clicking on the "BUY" button and following instructions.

Q - How long does Delivery take?
A Between 2-4 working days anywhere in mainland UK.

Q - What if the item I order is out of stock?
A - Nearly everything that is advertised on the site is in stock. The site is updated daily to ensure that all the information is up to date. If for any reason we are out of stock then we will do our best to get the item(s) from our suppliers.

Q - What if I decide that the item I have purchased is not suitable once I receive it?
A - No Problem. If within 7 days of receiving your order you change your mind for any reason at all, you may return your item for either an exchange or a refund. All that we ask is that the goods are unused and complete with all original packaging.

Q - Do I need a returns number or anything?
A - Yes. Please contact us by phone to acquire a "Return Authorisation Number". This number must accompany your parcel so that it is dealt with quickly.

Q - Can we come to the store personally?
A - Of course. Our store addresses can be found above. Store opening times may vary, so please check the times for the store you intend to visit.

Q - Do you deliver anywhere in the World?
A - Yes, however you will be charged more for delivery.

Q - If I see something on your website but the size/ colour is not available, can you get it in for me?
A - Librance deals directly with all of our major brands, so if its available at their end we can get if for you.

Q - If I see something that isn't on your website can you get it for me?
A - We can make an enquiry to our brands, if it is available we can get if for you at no extra cost.

Q - Will you price match other websites?
A - We will price match NON SALE items.

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